Category Getting Started Guide

Essential resources for new users. Learn the basics of PixAI, account setup, and get help with common questions.

PixAI Refund Policy for Failed Generation Tasks

PixAI Refund Policy for Failed Generation Tasks

We aim to provide a fair and transparent credit refund experience when generation tasks fail. This article explains when refunds are issued automatically, what cases are not eligible, and how to check your refund status. When Credits Are Refunded Automatically…

Payment FAQ

Payment FAQ

Welcome to PixAI! This FAQ covers common questions about membership subscriptions and credit pack purchases, including payment methods, upgrades/downgrades, billing, receipts, and refunds. If you don’t see your issue here, please contact our Support team at PixAI Feedback. Payment Methods…