How to Delete and Restore Your PixAI Account: Complete Guide for Web & Mobile

Looking for a clear way to delete your PixAI account—or to restore one you’ve recently removed? This guide walks you through the full process on both the PixAI website and the PixAI mobile app (iOS & Android), plus the built-in 30-day recovery window that gives you time to change your mind. Whether your reason is privacy, a fresh start, or just taking a break, we’ll make sure you understand every option before you click that final button.

🔎 Quick summary

Where to delete: Web → Settings → Misc → Delete Your Account. App → Me → Profile → Account → Delete Account.
Subscription required to cancel first? Yes—cancel any active plan in the App Store or Google Play before deleting.
Can I undo it? Yes, within 30 days—just log back in on the web and click Restore.
After 30 days: Deletion becomes permanent and cannot be reversed.

Table of Contents

How to Delete Your PixAI Account on the Website

Deleting your PixAI account on desktop takes three quick steps. Make sure you’ve cancelled any active subscription first (see the warning below).

Step 1 — Open your account Settings

Visit the PixAI website and sign in. Click your profile avatar in the top-right corner, then choose Settings from the dropdown menu.

Click your avatar in the top-right corner, then open Settings.

Step 2 — Open the “Misc” tab

Inside the Settings page, look at the left-hand navigation and select the tab labeled Misc. This is where all secondary account controls live, including account deletion.

PixAI Settings page with the Misc tab selected in the sidebar — All deletion-related controls are grouped under the **Misc** tab.

Step 3 — Click “Delete Your Account”

Scroll to the bottom of the Misc tab and click Delete Your Account. A confirmation prompt will appear to make sure the action is intentional. Confirm to start the secure deletion process.

Delete Your Account button and confirmation dialog inside PixAI Settings — Confirm the action to enter the 30-day deletion queue.

❗ Important — Cancel your subscription first

You cannot delete your PixAI account while you have an active subscription. Before you proceed, make sure that:

Your plan has expired or been cancelled.
You are no longer in an active billing period.

If you subscribed through Apple, Google Play, or another platform, cancel auto-renewal there first. Once your billing period ends, the deletion option will become available. This safeguard prevents billing issues and ensures your purchases are properly closed before the account is removed.

Restoring Your Account Within the 30-Day Window

Your data matters. To protect it, we apply a 30-day recovery window after you initiate deletion. During this period your account is deactivated but not yet erased—giving you a full month to change your mind.

Account status during the 30-day period

While in the deletion queue, your account is functionally suspended. You will be unable to:

Make changes to your profile or settings
Claim daily credits
Generate new images
Like, comment on, or bookmark content

PixAI account suspended notification shown during the 30-day deletion queue — While in the deletion queue, most account actions are disabled.

How to restore your account

Changing your mind is simple. Within the 30-day window:

Log in to the PixAI website as you normally would.
The system will detect your account’s status and show a notification with a Restore button.
Click Restore.

PixAI account restoration prompt with a Restore button shown after login — PixAI automatically detects your status and offers a one-click restore.

Your account is immediately and fully reinstated, with all your artwork, history, and data completely intact.

PixAI account successfully restored confirmation message — All artwork, credits, and history return exactly as they were.

🚫 Permanent Deletion: The Point of No Return

Once the 30-day recovery period ends, your account is permanently scheduled for deletion. This action is final and cannot be undone. Please be aware that:

All your generated artwork, models, and data will be permanently erased.
Your account history, credits, and favorites will be lost.

Alternatives to Full Deletion

A full account deletion may not be what you actually need. Consider these lighter options first:

Change your username: Create a new identity by updating your @username in Settings.
Update your email: Free up your current email address by assigning a different one to your PixAI account.
Take a break: Simply log out. Your portfolio and data stay securely stored, ready for whenever you return.

How to Delete Your Account on the Mobile App

The mobile app is used to initiate account deletion, but it does not display the 30-day deletion progress or allow you to restore your account. To monitor the countdown or trigger a restore, you must visit the PixAI website.

Deleting your account on iOS

Step 1 — Open the “Me” tab and tap your profile

Open the PixAI app and tap the Me icon in the bottom navigation bar. At the top of the Me screen, tap your profile to open your account settings.

PixAI iOS app Me tab in the bottom navigation

Step 2 — Select “Account”

Scroll down within your profile until you see the Account option. Tap it to open the account management menu.

Step 3 — Tap “Delete Account”

You’ll find a red Delete Account button at the bottom. Tap it to begin the secure deletion process. A final confirmation appears to make sure this is what you want.

PixAI iOS Account management screen with Delete Account button

PixAI iOS final confirmation dialog before account deletion

Heads up: You will not be able to delete your account if you have an active premium membership. If you’re subscribed, cancel through the Apple App Store first. Once the billing period ends, you can proceed with the steps above.

Deleting your account on Android

The Android flow is virtually identical to iOS, with only minor visual differences. Access Delete Account the same way: Me tab → tap your Profile → Account → Delete Account.

PixAI Android Delete Account confirmation dialog

Frequently Asked Questions

Can I delete my PixAI account if I have an active subscription?

No. You must first cancel auto-renewal through the platform you subscribed on (Apple App Store, Google Play, or web). Once the current billing period ends, the deletion option becomes available.

How long do I have to restore a deleted PixAI account?

You have a 30-day recovery window after initiating deletion. Log in via the PixAI website during this period and click Restore to fully reinstate your account.

Can I restore my account from the mobile app?

No. Restoration is only available on the PixAI website. The mobile app can initiate deletion but does not handle the 30-day status display or recovery flow.

What happens to my artwork, credits, and models after permanent deletion?

After the 30-day window expires, all of your generated artwork, trained models, credits, history, and favorites are permanently erased and cannot be recovered.

Is there a way to take a break without deleting my account?

Yes. Simply log out—your account, artwork, and data remain safe and ready whenever you come back. You can also change your username or update your email to refresh your identity without losing anything.

Still Need Help?

This deletion and restoration framework is designed to give you full control and peace of mind. If you run into issues or have questions, please reach out via our Feedback Page—we’re always here to help.

We’re truly sorry to see you go, but we thank you for having been part of the PixAI community and wish you the best in your future creative endeavors. If your journey leads you back to us, we’ll be here. ✨